Shipping policy

All orders placed before 1pm Brisbane time are dispatched the next business day, this includes orders sent with our Express Aus Post service. Orders placed after 1pm will be dispatched within 2 business days.

We also have click and collect from the store in Palm Beach QLD, available if you would like same day collection. 

Australia Parcel Post - Express 

QLD Metro: 1-2 business days / Regional: 2-5 business days

Interstate Metro : 1-3 business days

Interstate Rural & WA: 2-5 Days

 

Australia Parcel Post - Standard 

Standard Parcel Post - Free shipping on orders over $250

QLD Metro: 2-4 business days / Regional: 4-6 business days

Interstate Metro : 4-6 business days

Interstate Rural & WA: 6-8 business days

 

International Shipping -Australian Post Courier 

15-25 Business Days  Cost $35.00

Once your order has been placed, a confirmation email will be sent to your nominated email address. If you do not receive a confirmation email, please check your spam folder, or email us conect@handonmyheart.com

Deliveries are sent during standard business hours Monday to Friday, purchases made on weekends and public holiday will be processed the next business day.

Once your order is dispatched you will receive a shipping confirmation and tracking details via email.